Not the cheapest Indian in Harlow, a bit of a lottery with delivery times - this time it was 1hr 45mins. Phoned when the timer showed 0 on the app and was told “he was on his way” 20min later the food arrived the the driver didn’t even know that I’d already paid. Also one of the main dishes was incorrect. Not great tonight guys.

Foods always lovely when we come here

Not the best order tonight. Popadum was missing from the order, starters were cold and main meals warm rather than hot.

Just as good as mo”s

Always amazing food, great customer service and 100% the best Indian around, will never go anywhere else.

Thanks

Food was ok, it took so long to be delivered though is it was stone cold!

Good food good service

Poor tonight kema naan raw in centre had to put in frying pan to cook the meat. No poppadoms on delivery.

Ordered at 18:30 was told delivery would be 7:25, it hasn’t turned up so I called them at 7:35 and told it would be another 30 minutes, it still hasn’t turned up so I tried to call and it kept saying ‘user busy’ so clearly took their phones off the hook. The food eventually turned up at 9pm STONE COLD and when I requested some money back for the ‘inconvenience’ I was told NO. I have been using raj lodge for years and am very disappointed in the lack of customer service last night. I appreciate it was NYE but still very poor!

Can you not take £63.35 from my account from last night. My delivery was not undertaken and not received! Barclaycard are investigating and will take no further action if you do not take payment!

i placed an order via just eat, delivery expected at 19.35, food not delivered, your numbers are engaged. no food received

Still waiting for food two hours later after ordering. Both phone lines permanently engaged!

Order was missing poppadoms which was very disappointing

Terrible on line service two no shows

Twice ordered on line and no shows terrible

Regular customer and twice on line orders not turned up terrible won’t be ordering again

Waiting for two hours and I’m a regular! Will not be using you anymore as this is the second time you have let me down with an online order!!

Still awaiting delivery

We love the food from this restaurant and under normal circumstances would eat at the restaurant. Their online system is excellent, but our last order was 30 minutes late and may have been longer if we hadn't called. I realise that you are busy but keeping customers informed is essential to retain their custom.

Used to love eating in the restaurant but glad we can still enjoy the lovely food. Looking forward to next year when we can visit again....

We've just had a delivery and are appalled. We ordered 2 popadoms and received about 1 and a quarter all smashed in pieces, the onion salad is stale, tasteless and has no coriander in it. Now going to see what our main meal is like.

The food is usually amazing but the service has become really hit or miss. Often food missing and varies between being on time but often late and can then be really cold. Such a shame as the food tastes great and we are regular customers but don’t feel very valued as regulars. Prices have also gone up a huge amount in the last few weeks.

Where is it cunts

Maybe my glowing comments were premature. Dinner is now 15 minutes late and still no sign of it, no message from the restaurant either. Not a happy customer!

Our favourite local Indian restaurant, have developed an excellent on-line ordering and delivery service during these covid-19 stressful times. We shall be back - in the restaurant that is in 2021